General Terms and Conditions

Effective from 1 December 2025

1. Details of the Service Provider

Name of the Service Provider: Hajnalka Szőllősi, sole proprietor
Registered office: 19/B Népfürdő Street, 1138 Budapest, Hungary
Tax number: 57754891-1-41
Representative: Hajnalka Szőllősi
Email: vizaflow2025@gmail.com
Telephone: +36 70 339 1625
Hosting provider: Rackhost

The Service Provider offers premises for rent within the framework of Viza Flow Mental Studio.

2. Scope of the General Terms and Conditions

These General Terms and Conditions apply to the legal relationship between the Service Provider and any individual, business or other organisation interested in or using the premises rental service, hereinafter referred to as the Tenant.

By using the service or by providing written confirmation of the booking, the Tenant accepts the provisions of these General Terms and Conditions.

3. Subject of the Service

Viza Flow Mental Studio provides premises for short-term or long-term use by helping professionals, in particular psychologists, coaches, kinesiologists, yoga therapists, massage therapists and other helping professionals.

The available premises include, in particular:

  • consultation rooms;
  • a room suitable for meditation, yoga or group sessions;
  • a massage room;
  • shared areas of the premises, including the waiting area, kitchen and restroom.

The specific room, date and time, rental period, rental fee and any other conditions shall always be subject to individual agreement.

4. Booking and Conclusion of the Agreement

The Tenant may enquire by telephone or email, request a viewing or indicate an intention to rent the premises.

A booking becomes final when it is confirmed by the Service Provider by email or in another written form and the parties have agreed on the essential terms, in particular the date and time, the premises, the rental fee and the method of payment.

The Service Provider is entitled to reject a booking without providing reasons if the premises are unavailable, the intended use is incompatible with the purpose of the studio or the Tenant has failed to fulfil a previous obligation.

5. Rental Fee and Payment

The Service Provider shall always communicate the rental fee in advance in an individual quotation or booking confirmation.

Unless otherwise agreed, the Tenant shall pay the fee by the deadline specified in the booking confirmation. The Service Provider is entitled to request a deposit or payment of the full rental fee in advance.

In the event of late payment, the Service Provider is entitled to cancel the booking or refuse the use of the premises.

6. Cancellation and Modification

The Tenant shall notify the Service Provider of any cancellation or modification of the booking in writing by email.

The detailed conditions relating to cancellation, modification, refunds or rescheduling may be specified by the Service Provider in the relevant booking confirmation or in a separate written agreement.

The Tenant acknowledges that the Service Provider may incur losses if a booked time slot is cancelled at short notice. The parties may therefore agree on a cancellation fee or refund conditions in an individual agreement.

7. Rules for the Use of the Premises

The Tenant shall:

  • use the premises for their intended purpose and only during the booked period;
  • respect the tranquillity of the studio and the rights of other tenants and clients;
  • leave the premises in a clean and orderly condition;
  • use the furniture and equipment properly;
  • immediately inform the Service Provider of any malfunction, damage or incident;
  • comply with the fire safety, security and house rules of the building and the studio.

The Tenant is not entitled to allow a third party to use the premises, sublet the premises or transfer the booking without the prior written consent of the Service Provider.

No unlawful, dangerous or disruptive activity, or any activity incompatible with the purpose of the studio, may be carried out on the premises.

8. Professional Responsibility and Confidentiality

The Tenant is solely responsible for their own professional activities, the services they provide, their customers and clients, the required qualifications, licences, insurance and compliance with applicable laws.

The Service Provider does not provide psychological, healthcare, therapeutic, coaching or other helping services and provides the use of the premises only.

The Tenant shall process the personal data and confidential information of their clients lawfully and confidentially. The Service Provider is not a party to the professional relationship between the Tenant and their clients.

9. Liability

The Tenant is liable for any damage caused by the Tenant, their employees, guests or clients.

The Service Provider shall not be liable for the loss, theft or damage of personal belongings belonging to the Tenant or third parties, unless the damage results from the intentional or grossly negligent conduct of the Service Provider.

The Service Provider shall not be liable for any operational disruption, force majeure event or other circumstance beyond its control that temporarily prevents the use of the premises.

10. Complaints Handling

The Tenant may submit a complaint by email to vizaflow2025@gmail.com. The Service Provider shall investigate and respond to the complaint in writing as soon as possible.

11. Final Provisions

These General Terms and Conditions shall be governed by Hungarian law. The parties shall primarily seek to settle any disputes amicably.

If any provision of these General Terms and Conditions is found to be invalid or unenforceable, this shall not affect the validity of the remaining provisions.